Berrylook

berrylook.com

Berrylook is a Hong Kong/China-based women's-fashion dropship store heavily advertised on Facebook and Instagram. Orders generally do arrive, but customers overwhelmingly report weeks-long shipping, flimsy goods that look nothing like the ad photos, wrong sizes and colours, and a deliberately obstructive refund process. It carries a ~1.5-star Trustpilot rating across roughly 5,700 reviews with a fake-review warning banner, an F rating at the BBB, and thousands of PissedConsumer complaints. Bad enough to avoid — but because goods do reach buyers, this lands as caution, not an outright non-delivery scam.

Dropship · active

“A real China-based dropshipper whose goods usually arrive but are poor-quality and mismatched, sold via Facebook/Instagram ads and near-impossible to get refunded — avoid, but not a pure non-delivery scam.”

Our opinion, based on the public evidence below, as of 20 Jul 2026. How we work & right of reply →

The evidence — every signal, shown

Identity & legitimacy

Operator obscured behind a privacy proxy
The berrylook.com domain (registered 2017) sits behind Domains By Proxy; the store is linked to Sunjoy Technology (Hong Kong) Limited, while BBB lists a US front address in Anaheim, California.

Payment

Refunds obstructed; return-to-China at buyer cost
Buyers describe partial-only refunds, being told to return items to China at their own expense (roughly $30–$124), then unanswered emails; a Consumer Rescue case recovered funds only after a PayPal escalation.

Dropship & impersonation

Ships from China in weeks; origin undisclosed
Orders ship directly from China over 4–6+ weeks with the origin not disclosed at checkout; goods generally arrive but are poor-quality and frequently the wrong size or colour.

Ad behavior

Ads use unrepresentative photos
Berrylook advertises heavily on Facebook and Instagram using polished catalog images, while customers report receiving 'shoddy', 'see-through', doll-sized garments that look nothing like the ad photos.

Complaints

BBB 'F' rating, 400+ complaints
The Better Business Bureau gives Berrylook an 'F' rating (not accredited) with 400+ complaints filed in three years and a documented record of failing to respond to complaints.

Review authenticity

1.5★ Trustpilot with fake-review banner
Trustpilot rates Berrylook 'Bad' at roughly 1.3–1.5 out of 5 across about 5,700 reviews and displays a banner stating it detected and removed fake positive reviews from the profile.

Sources

Reader reports — verified purchases only

Every report below came with an order confirmation or receipt we checked by hand. This is separate from our editorial verdict above — testimony from real buyers, not a star-rating that anyone can botch or buy.

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This verdict is our opinion, based on the public evidence shown above, as of the date published. If you represent this company and believe something here is wrong, we want to hear it — request a correction.